Privacy policy
Last updated: 18 October 2026
This Privacy Policy explains how Erin Dublin ("we", "us") collects, uses and protects your personal data when you visit or buy from our online store. Our store runs on Shopify.
1. Data we collect
- Order and account data: name, email, phone, shipping and billing address, order history.
- Payment data: payments are processed securely by our payment providers. We never see or store your full card details.
- Device and browsing data: IP address, browser, device type and pages visited, collected through cookies.
- Communications: messages you send us by email or contact form.
2. Why we use your data
- To process, ship and deliver your orders, and handle returns (performance of a contract).
- To answer your questions and provide customer support.
- To prevent fraud and keep our store secure (legitimate interest).
- To send marketing emails, only if you have opted in. You can unsubscribe at any time.
- To meet our legal and tax obligations.
3. Who we share it with
We only share your data with service providers that help us run the store, such as Shopify, payment providers, shipping carriers, order-tracking and email tools. We do not sell your personal data.
4. Cookies
We use cookies to make the store work, remember your bag and understand how the site is used. Non-essential cookies (analytics and advertising) are only used with your consent, which you can change at any time through the cookie banner.
5. International transfers
Some of our providers may process data outside the European Economic Area. When this happens, appropriate safeguards such as Standard Contractual Clauses are in place.
6. How long we keep it
We keep order data for as long as required by tax and accounting law, and other data only as long as needed for the purposes above.
7. Your rights
Under the GDPR you have the right to access, correct, delete, restrict or object to the use of your data, to data portability, and to withdraw consent at any time. To exercise any of these rights, email us at hello.erindublin@gmail.com. You also have the right to lodge a complaint with your local data protection authority.
8. Security
We take reasonable measures to protect your data, but no method of transmission over the internet is 100% secure.
9. Children
Our store is not intended for children under 16, and we do not knowingly collect their data.
10. Changes
We may update this policy from time to time. The latest version will always be published on this page.
11. Contact
For any privacy questions, contact us at hello.erindublin@gmail.com.